Our standard MOQ starts at 50 pieces per SKU, designed to support market testing. For mixed-container orders (LCL), you can combine different products to reach a total minimum of 200 pieces, maximizing your assortment and minimizing risk. Volume-based tiered pricing applies to the total order value.

The timeline typically ranges from 4-8 weeks​ from final design approval to mass production, depending on complexity. A custom development fee​ is required for new tooling or unique components, which is often amortized over the initial order quantity. We provide a detailed, transparent quotation after the initial concept review.

We adhere to a strict “Approved Sample as Benchmark”​ policy. Any quality deviation is addressed immediately. For verified manufacturing defects, we offer replacement, repair, or credit—whichever is most efficient for you. Returns for non-defective goods are reviewed on a case-by-case basis, with restocking fees potentially applicable.

Yes, absolutely.​ We maintain CE, RoHS, and Reach certifications​ for our standard electronic products. For specific markets like the US (FCC) or UK (UKCA), we can conduct the necessary testing and provide the required documentation, often at a nominal cost. Please inform us of your requirements during the quotation stage.

We welcome product ideas! The process is: 1) Submit your concept via our NDA-protected portal; 2) Joint feasibility review with our R&D team; 3) Quotation for prototyping; 4) Sample development and approval.​ Successful co-developed products may qualify for exclusive arrangements.